Shipping Policy

Last updated: 28-Nov-2025

At OwnersID, we prioritize fast and reliable delivery—because your safety products should reach you as quickly as possible.

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1. Order Processing Time

• All orders are processed within 1–2 business days
• Orders placed on weekends or public holidays will be processed on the next business day
• Once processed, orders are immediately dispatched

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2. Shipping Options & Delivery Time

We offer two shipping options:

Standard Delivery (Free / ₹[Insert Amount])

• Metro cities: 2–4 business days
• Other cities & towns: 3–7 business days
• Remote locations: 5–10 business days

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Express Delivery (₹99)

• Metro cities: 1–2 business days
• Other cities: 2–4 business days

Express delivery orders are prioritized for faster dispatch and shipping.

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3. Shipping Charges

• Shipping charges if any are calculated and displayed at checkout.

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4. Order Tracking

• Once your order is shipped, you will receive a tracking link via Whatsapp/Email
• You can track your shipment in real time

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5. Delivery Issues

If you experience any issues such as:

• Delay in delivery
• Lost shipment
• Incorrect delivery

Please contact us within 48 hours of expected delivery at:

📧 help@ownersid.com

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6. Incorrect Address / Failed Delivery

• Customers must provide accurate shipping details
• If delivery fails due to incorrect address or unavailability:
  • Re-shipping charges may apply
  • No refunds will be issued

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7. Damaged Package

If your package arrives damaged:

• Refuse delivery if visibly damaged OR
• Record an unboxing video

Report the issue within 24 hours with proof.

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8. Multiple Shipments

Orders may be shipped in multiple packages depending on availability.